Effective as of Jan. 1, 2008

Last Updated: TODAY

1. Introduction

Faceted Media (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Facetedmedia.com (the “Website”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms
  • Subscribe to our newsletter or updates
  • Request information about our services
  • Download resources or whitepapers
  • Participate in surveys or feedback forms
  • Contact us directly via email or phone

This information may include:

  • Name and contact information (email address, phone number, company name)
  • Job title and company information
  • Project details and service interests
  • Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our Website, we automatically collect certain information about your device and usage patterns, including:

Log Information:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website URLs
  • Pages visited and time spent on pages
  • Date and time of visits
  • Device information (screen size, device type)

Cookies and Tracking Technologies:

  • Session cookies (temporary cookies that expire when you close your browser)
  • Persistent cookies (cookies that remain on your device until deleted)
  • Web beacons and pixel tags
  • Analytics and performance tracking data

2.3 Third-Party Information

We may receive information about you from third-party sources, such as:

  • Social media platforms (if you interact with our social media content)
  • Business partners or referral sources
  • Public databases or directories
  • Marketing and analytics service providers

3. How We Use Your Information

3.1 Primary Uses

We use the information we collect for the following purposes:

  • Communication: Respond to your inquiries, requests, and communications
  • Service Information: Provide information about our marketing and technology services
  • Business Development: Assess potential business opportunities and partnerships
  • Marketing: Send newsletters, updates, and promotional materials (with your consent)
  • Website Improvement: Analyze website usage to improve functionality and user experience
  • Legal Compliance: Comply with applicable laws and regulations

3.2 Analytics and Performance

We use collected information to:

  • Monitor and analyze website traffic and usage patterns
  • Identify popular content and optimize user experience
  • Troubleshoot technical issues and improve website performance
  • Generate aggregate statistics about our website visitors

3.3 Marketing Communications

With your consent, we may use your contact information to:

  • Send industry insights and thought leadership content
  • Notify you about new services or capabilities
  • Invite you to webinars, events, or other educational opportunities
  • Share relevant case studies and success stories

4. How We Share Your Information

4.1 We Do Not Sell Personal Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4.2 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email marketing and communications
  • Analytics and performance monitoring
  • Customer relationship management (CRM)
  • Technical support and website functionality

These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Court orders or legal process
  • Government investigations or requests
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activities

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality and security
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to track visitors across websites for advertising purposes
  • Preference Cookies: Remember your settings and preferences

5.2 Third-Party Cookies

Our Website may use third-party services that place cookies on your device:

  • Google Analytics: For website traffic analysis and reporting
  • Social Media Widgets: For social media integration and sharing
  • Marketing Platforms: For advertising and retargeting purposes
  • Chat Widgets: For customer support and communication

5.3 Cookie Management

You can control cookies through your browser settings:

  • Block all cookies or specific types of cookies
  • Delete existing cookies from your device
  • Receive notifications when cookies are being used
  • Set preferences for individual websites

Note that disabling certain cookies may affect website functionality and your user experience.

6. Data Security

6.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices
  • Secure data storage and backup procedures

6.2 Data Breach Procedures

In the event of a data breach that may affect your personal information, we will:

  • Investigate the incident promptly
  • Take immediate steps to contain and remedy the breach
  • Notify affected individuals and relevant authorities as required by law
  • Implement additional security measures to prevent future incidents

6.3 Limitations

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Your Privacy Rights

7.1 Access and Correction

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal requirements)
  • Request a copy of your personal information in a portable format

7.2 Marketing Communications

You can:

  • Opt out of marketing emails by clicking the unsubscribe link
  • Contact us directly to update your communication preferences
  • Withdraw consent for marketing communications at any time

7.3 Cookie Preferences

You can manage your cookie preferences through:

  • Browser settings and privacy controls
  • Third-party opt-out tools and preference centers
  • Direct contact with us for specific requests

8. Data Retention

8.1 Retention Periods

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations and requirements
  • Resolve disputes and enforce our agreements
  • Maintain business records and communications

8.2 Deletion

We will delete or anonymize your personal information when:

  • It is no longer needed for the stated purposes
  • You request deletion and we can comply with the request
  • Legal retention periods have expired
  • We are required to delete it by applicable law

9. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States. By using our Website, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

10. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. California Privacy Rights

11.1 CCPA Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected and how it is used
  • Right to delete personal information
  • Right to opt out of the sale of personal information
  • Right to non-discrimination for exercising your privacy rights

11.2 Shine the Light Law

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

13. Contact Information

13.1 Privacy Questions

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Faceted Media
Email: hello@facetedmedia.com
Phone: 720-515-7190
Website: Facetedmedia.com
Address: 3000 Lawrence St., Denver, CO 80205

13.2 Data Protection Requests

To request any info, please contact us using the information above.